Terms & Conditions

Milford Sound Day Trip - Half Day Tour

  • Child age 0-14 years old (inclusive).
  • Flights are weather permitting, if flights are cancelled flight portion refunded.
  • All prices in NZ$ GST included.
  • BBQ Bus Ltd reserves the right to alter prices, times, itineraries or arrange alternative transportation and services.

Queenstown Half Day Sightseeing Tour

  • Child age 0-14 years old (inclusive).
  • All prices in NZ$ GST included.
  • BBQ Bus Ltd reserves the right to alter prices, times, itineraries or arrange alternative transportation and services.

Cancellation policy:

  • Trips cancelled with 24 hours notice prior to tour departure will not be charged.
  • Trips cancelled less than 24hours and up to 12 hours prior to tour departure will be charged 50%.
  • Trips cancelled within 12 hours of departure will be charged in full.

FAQs

What are the departure times and return times?

  • Summer (November – April)
  • Queenstown 7:35am - 9pm approx. (6:15pm by plane, weather permitting)
  • Te Anau 10:30am - 6:45pm approx.

  • Winter (May - October)
  • Queenstown 6:50am - 7pm approx. (4:15pm by plane, weather permitting)
  • Te Anau 9:45am - 4:45pm approx.

    How much time in advance do we need to book the tour?

  • Provided seats are available, bookings can be made right up until departure. However as we are often very busy, we would recommend booking as soon as you have planned your itinerary.

    Can we change the tour date?

  • Tour date can be altered provided there are seats available, without any extra fees. However if there are no seats available on the alternative date and you have to cancel, then cancellation fees may apply.

    How do we pay?

  • There are two ways to pay.
  • Real Time Booking System –from Book now buttons
  • Visa or Master card, this is processed by us after you submit your credit card details from our 'Payment Details' page.

Which accommodation outlets do you pick up from?

  • We pick up from most accommodation outlets in the immediate Queenstown area. Pick up arrangement will be confirmed when booking is made. In Te Anau, we pick up from 'Kiwi Country' bus stop.

    • Where is the “Kiwi Country” located?

    • 'Kiwi Country' is on Miro Street, Te Anau.

      What meats are included in the BBQ lunch?

    • We have delicious marinated lamb kebabs, tasty mango curry marinated chicken kebabs and yummy beef sausages that also include a percentage of pork and mutton.

      If we do not wish to eat lamb, chicken or sausages, what options are there?

    • We have gluten free vegetarian burger patties available. You can let us know when you make a booking and speak to the driver on the day of travel.

      What do we need to bring?

    • Comfortable walking shoes, camera, a warm jumper, rain jacket, insect repellent, and a hat and gloves during our cooler months (Apr, May, Aug, Sep, Oct, Nov)

      Are there bathroom facilities on the bus?

    • Our bus does not have a toilet or wash basin, but we ensure comfort stops are taken as required, also toilet facilities are available in Te Anau, Milford Sound and on the cruise boat.

      Are there any mosquitoes or sandflies?

    • Sandflies can sometimes be an issue, we recommend carrying insect repellent. Mosquitoes are not a problem.

      Where is Milford Sound?

    • Milford Sound is a inlet of the Tasman Sea. It is located in the South West coast of the South Island. It is known as one of New Zealand's most scenic parts to visit. Within the Fiordland National Park it has been voted the world's top travel destination in the 2008 Traveller’s Choice Destinations Awards by TripAdvisor.